Tuesday, September 20, 2016

Dos And Donts In Handling A Depression Hotline

By Dennis Sullivan


There are many people who cannot handle depression and ending up doing heinous acts to themselves and even to their loved ones. Before situations start to become less controllable, actions should be taken. Its important that dejected individuals must be given the emotional, mental and even physical needs they require most. By doing so, they are away from any harms.

Nowadays, some agencies have found a way to help people who are suffering from stress and such. A depression hotline is established in providing assistance to various individuals so they can cope up with their situations. In order to make yourself capable and effective in handling such hotline, consider the following paragraphs to learn some things. By having enough ideas, you can successfully provide the assistance that someone needs.

Be non judgmental, keep calm and sympathetic too. Once you get to know the concerns of people, your main role is to lend an ear. Dont say something bad which can cause more problems. Listen first before providing your opinions. Before you give your advice, think multiple times if its helpful or not. Ideally, being calm in handling the situation might make situations controllable.

Never argue with the suicidal person. Arguing only complicates everything. As much as possible, dont force your opinions. When the other line seems to lose control, make sure you calm the current situation. Depressed people must feel that someone is listening to them. If you keep on arguing and saying negative things, chances are they would feel lonely and more sad.

Offer some hopes. Give assurance that help can be provided and always say positive things that could deterrent an individual to continue his suicidal attempt. Alternatively, provide good suggestions and advice that will keep him calm for a long time. Keep on talking and try not to lose signs of connection so you know what is currently going on with his situations.

Being surprised may seem natural but dont show it. It is not a surprise to hear many things especially from a depressed individual. Apparently, some things might shocked you more. Regardless, you must act normal and keep your voice calm at all times. Dont keep on lecturing numerous things or talk about suicidal. Putting a fuel on the fire might cause a problem on you someday.

The calls must not be taken lightly. Depressed patients definitely have a troubled and crucial life. Consequently, they require attention from various people especially from friends and families. Avoid laughing or showing signs of humor that make individuals angry and cause harm. Remember, attempts to suicide is a very serious matter.

Dont make promises about taking the calls secretly. Immediately contact health organizations and other emergency services especially when the person seems really hostile. Ask for help and assistance that they need to prevent them from doing anything bad someday.

Working on such hotline is such an important task. When emergency arise, take the necessary actions and measures. Never let the things to turn astray otherwise you cannot helped someone. Putting the life of a person to risk and jeopardy is not good.




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