Wednesday, June 26, 2019

How To Make Your CVB Sales Training Workshops More Interesting

By Rebecca Wright


Obviously, the main goal of any employee development campaign is to drive the transfer of of useful knowledge into the workplace. Studies have shown that this can be achieved much more easily by making engagement part of the CVB sales training strategy. It's therefore worth taking a look at the tips for designing an interactive program:

Use Real-world Scenarios: There's no better way to make people feel compelled to develop an emotional connection to a subject matter than to link it to their everyday lives. So it's up to you think of something that's relevant to both the syllabus and your audience's actual work circumstances. This could be a hypothetical situation or case study -- either way, the goal should be to help learners see the real value in the training process.

Go Micro: This involves breaking down the content into smaller modules that focus around the central learning objectives. You can then introduce an element of flexibility by making these accessible via mobile devices. This way, your employees will be able to balance training with their ongoing roles within the organization. It will also help them digest the information within a small time frame.

Add Some Humor: This is the perfect tool with which to create an emotional connection with your audience and take the pressure of training off their shoulders. Your options here include lighthearted banter, witty comments, plus anything else that could make them laugh. Just remember to keep these elements positive and in-line with what's culturally appropriate.

Utilize Social Media: It has become such a natural part of people's lives that you can't afford not to include it in your strategy. It's the perfect tool with which you could provide reinforcement post the formal training sessions. This starts with cultivating a learning community on a dedicated forum, after which you'll be more than good to go.

Up The Fun Factor: This isn't always obvious, but the same elements used in gaming contexts to retain the audience's attention are perfectly applicable in learning environments. Such include tokens and badges, just to name a couple of good examples. Both can be used to make complex subjects palatable for learners, all while taking the boring out of training. The result is a pleasurable learning experience that everyone can look forward to.

Use Videos: There's no doubt that humans are visual creatures. In fact, studies have suggested that the average person processes visuals about 60,000 times faster than text. In other words, you can make your sales training courses much more effective by incorporating a few videos into the same. Not to mention that it will save you the cost of reproducing materials in print when there's need to update the content.

Overall, a training program is much similar to a product offering -- its success depends on your ability to convince the audience to want to consume it. Achieving this will involve taking the boring out of learning to create an experience that your employees can look forward to. While you're at it, be sure to use each technique where it's likely to make the biggest difference.




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